TERMS AND CONDITIONS
for the sale of goods via the online shop located at www.robert-riedl.cz
located at: Na Petynce 39, 16900, Prague identification number: 42930715 registered - Municipal District of Prague 6, Office of the Municipal District, Trade Department, Československé armády 23
Introductory provisions
These Terms and Conditions (hereinafter referred to as "Terms and Conditions") of the natural person Robert Riedl, with registered office at Na Petynce 489/39, Prague 6, 169 00, identification number: 42930715, registered - registered - Municipal District of Prague 6, Office of the Municipal District, Trade Licensing Department, Československé armády 23, ("Seller") regulate in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll, Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural or legal person (hereinafter referred to as the "Buyer") through the Seller's online shop. The Seller's online shop is operated by the Seller on a website located at www.robert-riedl.cz.
2. Conclusion of the purchase contract
2.1 The web interface of the shop contains information about the goods, including the prices of individual goods. The prices of the goods are exclusive of value added tax.
2.2 The web interface of the shop also contains information on the costs associated with the delivery of the goods.
2.3 To order goods, the Buyer shall fill in the order form in the web interface of the Shop. The order form contains in particular information on:
2.3.1. the goods to be ordered (if the product is available in different variants or parameters, select the desired type and quantity in the detailed description and add it to the basket)
2.3.2. the method of payment of the purchase price of the goods, details of the desired method of delivery of the ordered goods and
2.3.3. information about the costs associated with the delivery of the goods (collectively, the "Order").
2.4 Prior to sending the Order to the Seller, the Buyer shall be allowed to check and change the data entered by the Buyer in the Order, including with regard to the Buyer's ability to detect and correct errors made when entering data into the Order. The Buyer shall send the order to the Seller by clicking on the "Complete Order" button. The data provided in the order is considered correct by the Seller. The Seller shall confirm receipt of the order to the Buyer immediately after receipt by e-mail to the Buyer's e-mail address specified in the order.
2.5 The contractual relationship between the Seller and the Buyer is established by the Seller's acceptance of the Buyer's order, which is sent by the Seller to the Buyer and delivered by electronic mail to the Buyer's electronic mail address specified in the order.
3. Price of goods and payment terms
3.1 The Buyer may pay the price of the Goods and any costs associated with the delivery of the Goods under the Purchase Contract to the Seller in the following ways:
- in cash at the Seller's premises at Jílkova 6, 169 00, Prague
- in cash via the PayPal payment system
- cashlessly by credit card
3.2. In case of cashless payment, the purchase price is due within 14 days from the conclusion of the purchase contract.
3.3 In case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.
3.4 If it is customary in commercial relations or if it is stipulated by generally binding legal regulations, the Seller shall issue a tax document - invoice to the Buyer regarding payments made on the basis of the Purchase Agreement. The Seller is not a payer of value added tax. The Seller shall issue the tax document - invoice to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer's electronic address.
3.5 According to the Sales Records Act, the Seller is obliged to issue a receipt to the Buyer.
4. Exchange and return of goods
4.1 In accordance with the law, the buyer has the right to withdraw from the contract without giving any reason within 14 days of receipt.
4.2 If the Buyer decides to withdraw within this period, the conditions set out below must be met:
- Contact the seller at robert-riedl@tiscali.cz
- Deliver the goods to the Seller's address with the purchase receipt number.
- Goods sent and delivered back to the Seller's address must be undamaged, complete, including accessories and all documents provided. Do not send goods on delivery - they cannot be collected. We recommend that you insure the goods.
- In the event of failure to comply with any of the above, the seller has the right to refuse the returned goods or to reduce the amount for which the goods will be accepted back proportionately.
4.3 The Seller undertakes to refund the purchase price paid to the Buyer within thirty days of cancellation. If the buyer is no longer able to return the goods in their original condition, or if the value of the goods has already been reduced (partial wear and tear), the buyer is obliged to compensate the missing value in money - in practice this is done by way of a set-off against the seller's returned purchase price, which is therefore paid to the consumer at the reduced value. If the goods have been damaged by the carrier, report and claim this situation immediately upon receipt. We can no longer take into account later complaints.
5. Complaints
All goods purchased from www.robert-riedl.cz are covered by a statutory warranty of 2 years. Complaints are dealt with in accordance with the applicable legislation of the Czech Republic. Complaints do not apply to defects caused by improper use and inadequate wear and tear.
6. Data protection
We fully respect your privacy and guarantee that the personal data provided by you is not provided to anyone who is not authorised to handle it, in accordance with data protection legislation. We appreciate that by providing this data you are contributing to the smoother processing and delivery of your order and by placing an order you agree to its processing.